In the year that I've lived at this address, I have received more late packages than I can count. They have destroyed 2 packages recently by leaving them unprotected in the rain.
Had a great experience here. A special thanks to their employee Robin who went above and beyond helping us! She was so friendly and knowledgeable, fantastic customer service! Thanks again :)
this place sucks mail was 2 days late and when i went to get my mail the lady told me she wouldn't get it for me
My mail is always late. The mail did not even come today and it is 7:50 pm
Terrible customer service! Now they are closing between 1015 and 1115 everyday??? I was waiting on my pills to be sent from the VA (they had to mail them, they weren't in stock). I got permission to leave work to check my mail (I work during their normal operating hours) and I received the little note in my box saying I had a package for pickup. Hoping it was my medicine, I go to the office to pick it up, but the sign just said they returned at 11:15. There is nothing saying that was an everyday thing, I figured they were dealing with an issue out back. Stopped again the next day earlier than the day before, but it was 10:20 and they had just closed for their hour-long break. Finally get them the next day, everybody standing there waiting for the door to open, I wait in line about 20 minutes while the girl at the counter is shooting the breeze with the guy in front of me who used to be a former employee there. Now I'm really running late to get back to work, finally get the package, Its a phone book. Not my meds. The phone books they give everybody that no one with internet on their phones use anymore. Best part is by the third day, my boss (who is actually very understanding) couldn't justify the time off 3 days in a row to his bosses, so I had to take an hour of vacation time the third day. Contacted the VA and they said they should have been at that post office by Tuesday-the second day of this ridiculous escapade. So why, why were they not available even on the third day???
I have tried very hard to be understanding with this post office. Because I to work and understand that customers can be jerks. But they just don't care.
I left signs on my porch for them to stop leaving packages when nobody was home, packages keep coming. I try to schedule my packages for delivery on specific days, so I'm home and the packages are late. There have been a handful of times that I didn't receive my packages AT ALL. (Amazon has re-shipped packages at their cost because of this)
No wonder successful businesses chose reliable mail carriers like UPS and FedEx. USPS is a joke and needs to be shut down.
I live in a densely populated area in this small town. I asked the post master if they could hold all of my future packages at the post so I didn't have to worry about the rain getting them wet or neighbor kids taking off with them. She told me that they could and we filled out the proper paperwork. The following days, packages kept showing up so I figured that maybe they needed to start a new week or month or whatever...So I gave it time. My packages kept showing up. I contacted the post office, they assured me that the packages would be held there again. AGAIN, packages started showing up.
This post office is making it impossible to run my own business if I have to stay at home waiting for my late packages...
United States Postal Service is a US Post Office based in Central Square, New York. United States Postal Service is located at 555 S Main St, Central Square, NY 13036, USA.
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